At FL Drink Distributors, we are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and protection of your information in compliance with local regulations in Duval County, the laws of the State of Florida, and federal privacy regulations in the United States. Your continued use of our website signifies your agreement to this policy and the practices described herein.
We collect a variety of information to enhance user experience, support operations, and ensure compliance with legal obligations. This includes personally identifiable information that you voluntarily provide via contact forms, such as name, email address, and message content. We also automatically collect technical data such as IP addresses, browser types, operating systems, time stamps, referring pages, geolocation (if enabled), and session durations. Additionally, we may collect behavioral data regarding page views, link clicks, and time spent on our website.
The data we collect is used to respond to your inquiries, process transactions, provide customer service, and improve website content and functionality. We use email addresses to send confirmations, newsletters (with your opt-in), and transactional updates. Analytics derived from user behavior are used to optimize layout, monitor performance, and support advertising strategies. Data may be used to investigate fraud, unauthorized access, or violations of our terms.
We do not sell your personal data. However, we may share it with service providers under strict confidentiality agreements. This includes providers of cloud hosting, analytics, payment processing, and email communication tools. In circumstances involving law enforcement or legal obligations, data may be disclosed per subpoenas, court orders, or legal compliance. These disclosures are done in accordance with Title 28 of the U.S. Code and the Florida Public Records Law (Chapter 119, Florida Statutes).
Cookies help personalize your experience and monitor website performance. These small data files track login sessions, store preferences, and analyze user behavior. We use first-party and third-party cookies, including Google Analytics and Meta Pixel. You may modify browser settings to reject cookies, though doing so may limit certain functionalities. Cookies do not extract personal data unless explicitly provided.
We apply industry-standard security measures including SSL encryption, access control, regular security audits, and secure data storage. Our hosting provider also employs advanced security configurations. While no digital platform is entirely immune to breaches, we proactively monitor and address vulnerabilities. Users are responsible for securing their own login credentials, especially when accessing restricted features or dashboards.
With explicit user consent, we may access location information via GPS, browser APIs, or IP geolocation. This helps tailor promotions, personalize service, and monitor regional traffic trends. We do not use location data for surveillance or resale. Access to geolocation can be revoked at any time via browser or device settings. Aggregated location data may be used in business reports but never contains identifying details.
You have the right to access, update, correct, or delete personal data we store. Requests can be submitted via email and are honored within 30 days in accordance with Florida’s Information Protection Act (FIPA), the U.S. Privacy Act of 1974, and applicable GDPR provisions for international visitors. Any data breach will be disclosed per regulatory timelines, and affected users will be notified immediately through secure channels.
We do not knowingly collect information from children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). If a submission from a minor is detected, we will delete the data and restrict access. Parents or guardians may contact us to review or request deletion of data collected from their children. Access to some parts of our website may require age verification.
Personal data is retained for as long as needed to fulfill the purposes described in this policy or as required by law. Invoices, email logs, analytics data, and contact records are maintained securely. Inactive accounts and archived logs are reviewed annually. Data may be anonymized and used for statistical research to improve services and operations.
This Privacy Policy may be amended to reflect changes in the law, technology, or our practices. Major updates will be posted on this page with the latest revision date clearly indicated. Your continued use of the website after such changes constitutes acknowledgment and agreement to the updated policy. We encourage users to review this policy regularly.
By using our website, you consent to the collection and use of your information as described. You may opt out of marketing communications, location tracking, or cookie storage by adjusting your preferences. Some opt-out functions may affect user experience. Requests for deletion or data export can be submitted via email.
This Privacy Policy and all related practices are governed under the laws of the United States, the State of Florida, and Duval County. Any legal dispute arising from this policy shall be resolved within the courts of Duval County, Florida. We comply with all applicable federal regulations including the CAN-SPAM Act, FCRA, and TCPA.
For any privacy concerns, data requests, or clarification, please email us at orders@fldrinkdistributors.com. We respond to all inquiries within 5 business days.